Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce , we inform you that the ownership of the domain of our Website https://hugobonsai.com/ corresponds to GRUPO EMPRESARIAL MASERGON SL (hereinafter, HUGO BONSAI); identified with CIF No. B88299243, and registered in the Mercantile Registry of Madrid, Volume 38824, Folio 36, Page M-690146, Inscription 1, with registered office at Calle Olivos, 43 (28971 – Griñón) in Madrid.
∙ Responsible for Treatment: GRUPO EMPRESARIAL MASERGON SL
∙ CIF: B88299243
∙ Address: Calle Olivos, 43 (28971 – Griñón) in Madrid
∙ Telephone: 699.84.24.14
∙ Email: info@hugobonsai.com
1. OBJECT
We have strived to create a safe and reliable space for our users and in compliance with our legal obligations we guarantee compliance with current regulations on the matter and configuring said policy as one of the basic pillars for which we want to share our principles regarding your privacy and we invite you to read our Privacy Policy.
Visiting our website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament. and of the Council of April 27, 2016 and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce and other development regulations.
The fact of not providing certain information indicated as mandatory, may mean that it is not possible to manage your registration as a user or to attend to your request.
The personal data that could be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding treatment activity owned by HUGO BONSAI.
HUGO BONSAI guarantees the protection of all personal data that the User provides on the Website and, in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and the rest applicable regulations, informs you that:
2. DEVELOPMENT OF THE POLICY
In this sense, the company informs all its users of the following:
a) All personal data provided to HUGO BONSAI, acting as Data Controller, will remain under its responsibility. The main purpose of said treatment is to provide information to users on our website about the products and services of HUGO BONSAI.
HUGO BONSAI ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without the prior and express consent of our users. We will only ask you for the data necessary for the provision of the required service and they will only be used for this purpose.
Users guarantee that the data provided is true, exact, complete and up-to-date, and will be solely responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of such obligation. In the event that the data provided by a User belongs to a third party other than the one who provides the data, the User must inform the third party of the aspects contained in this Policy and obtain their authorization to provide their data to HUGO BONSAI.
The user must notify HUGO BONSAI of any modification in the personal data for the correct management and quality of the service and of the data processed, especially those referring to contact information, such as address, name, bank address, email, phone etc
In the event that the request or service is signed by a legal entity, the consent granted by the attorneys or authorized for the purposes of article 21 of Law 34/2002, shall be understood as given both in their own name and in that of the legal entity they represent. In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
▪ Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or several specific purposes that we will inform you in advance with absolute transparency.
▪ Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
▪ Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and we will delete those inactive records for a considerable time.
▪ Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of our users' data by third parties.
b) Consent
The personal data collected through a form are necessary to meet your request, and therefore it is mandatory to provide them, since, if this data is not considered necessary, HUGO BONSAI will not be able to manage your request or service.
By sending the forms we understand that the user gives their consent for the data to be processed in accordance with the purposes set forth in each of the forms. HUGO BONSAI no
will communicate the data to third parties except in the cases legally established or authorized by the interested party. HUGO BONSAI informs the owners of the data of its intention to send them commercial communications, information and newsletters that we consider of interest to them by email or by any other equivalent electronic means of communication. Likewise, the owners state that they are aware of this intention and give their express consent to receive the aforementioned communications. The consent given here by the Holder for the communication of data to third parties is revocable at any time, without retroactive effect.
2.1 For what purpose do we treat your data?
At HUGO BONSAI we process the data provided by interested persons in order to manage different activities derived from specific procedures carried out within the scope of HUGO BONSAI communication and management, as well as sending information, budgets, etc. In this way, we will use your data to carry out some of the following actions:
∙ Sending the information requested through the different forms enabled on our website or any other means of contact with our company,
▪ Consent of the interested party (enabled by article 6.1. GDPR)
▪ Consent of the interested party (enabled by article 20 LSSICE)
▪ Legitimate interest (enabled by article 6.1.f GDPR)
∙ Provide both potential customers and our customers with offers of products and services of interest to them,
▪ Consent of the interested party (enabled by article 6.1. GDPR)
▪ Consent of the interested party (enabled by article 20 LSSICE)
▪ Legitimate interest (enabled by article 6.1.f GDPR)
∙ Carry out the administrative, fiscal and accounting management of our clients and/or suppliers. ∙ Resolve queries or suggestions about the services provided by the company.
∙ Facilitate access to the HUGO BONSAI online store and manage the registration of interested parties. ∙ Send information about the activities and events organized by HUGO BONSAI and the services provided.
∙ User management in response to their comments.
∙ Sending newsletters to collaborators, clients or users of our website by any means, including electronic means.
∙ Management of the data through the social networks in which HUGO BONSAI participates and which will have to have accepted their particular conditions.
∙ Management of relationships with Collaborators
∙ Management of rights in terms of data protection
We will not create commercial profiles based on the information provided and consequently we will not make automated decisions about you based on a commercial profile.
3. LEGITIMATION OF THE TREATMENT.
The legal basis for the treatment of the data provided is the execution of the service or request made by the User.
In the event that you are our client, the legal basis for the processing of personal data will be the execution of the contract, since your data is necessary to proceed to supply you with the products and/or provide you with the services.
The sending of advertising, including by email about products and services, is based on the consent given by the User when requesting the services and on the legitimate interest of the company.
HUGO BONSAI informs that it will only carry out the processing of personal data for the processing purposes based on the user's consent in the event that the user has consented to said processing, through the methods of obtaining consent made available by HUGO BONSAI.

4. PRIVACY POLICY – PURCHASE FORM / CART
HUGO BONSAI is responsible for the processing of the User's personal data, which is why it provides the following processing information:
∙ What data do we process?
Within the framework of executing the purchase contract, we will request the following information according to: name and surname or business name, address, email, telephone, to meet your purchase request. ∙ End of treatment: execution of the contract of sale or provision of services that binds us to you. In addition, we apply the legitimate interest to carry out the necessary checks to prevent and detect fraud when a purchase is made on our page.
∙ Legitimation: by checking the acceptance box, you are giving your consent for your data to be processed in accordance with the purposes of this form described in this privacy policy. ∙ Data retention criteria: they will be kept for the time necessary to manage your purchase, including the deadlines for returns, cancellations and withdrawal.
When it is no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the pseudonymization of the data and considering a maximum of two years as long as you do not notify us otherwise or exercise your rights.
∙ Recipients: they will not be transferred to any third party except with your consent.
∙ Rights that assist the User:
a) Right to withdraw consent at any time.
b) Right to oppose and to the portability of personal data. Right of access, rectification and deletion of your data and the limitation or opposition to its treatment.
c) Right to file a claim with the Control Authority if you have not obtained satisfaction in the exercise of your rights, in this case, with the Spanish Agency for data protection http://www.agpd.es
You can exercise these rights by sending an email or postal mail, both with a photocopy of the DNI or document proving the identity of the owner, incorporated or attached: ∙ Postal address: Calle Olivos, 43 (28971 – Griñón) of Madrid
∙ Email: info@hugobonsai.com
5. PRIVACY POLICY – CONTACT / QUERY FORM
HUGO BONSAI is responsible for the processing of the User's personal data, which is why it provides the following processing information:
∙ What data do we process?
Within the framework of the provision of services we will request the following data according to: name or company name and email to attend to your request.
∙ End of treatment: respond to queries made to us through the forms and facilitate access to information of interest to you, as well as respond to your requests.
∙ Legitimation: by checking the acceptance box, you are giving your consent for your data to be processed in accordance with the purposes of this form described in this privacy policy. ∙ Data conservation criteria: they will be kept as long as there is a mutual interest to maintain the purpose of the treatment and when it is no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the pseudonymization of the data and considering a maximum of two years as long as you do not notify us otherwise or exercise your rights.
∙ Recipients: they will not be transferred to any third party except with your consent.
∙ Rights that assist the User:
a) Right to withdraw consent at any time.
b) Right to oppose and to the portability of personal data. Right of access, rectification and deletion of your data and the limitation or opposition to its treatment.
c) Right to file a claim with the Control Authority if you have not obtained satisfaction in the exercise of your rights, in this case, with the Spanish Agency for data protection http://www.agpd.es
You can exercise these rights by sending an email or postal mail, both with a photocopy of the DNI or document proving the identity of the owner, incorporated or attached: ∙ Postal address: Calle Olivos, 43 (28971 – Griñón) of Madrid
∙ Email: info@hugobonsai.com
6. PRIVACY POLICY – NEWSLETTER FORM
HUGO BONSAI is responsible for the processing of the User's personal data, which is why it provides the following processing information:
∙ What data do we process?
Within the framework of the provision of the requested service, we will request your email to attend to your newsletter request and we can offer you personalized information to the email you provide us. ∙ End of treatment: referral to the email you provide us for sending campaigns, announcements, communications, special promotions and events for being registered in our HUGO BONSAI Newsletter / Bulletin that links us to you.
∙ Legitimation: by checking the acceptance box, you are giving your consent for your data to be processed in accordance with the purposes of this form described in this privacy policy. ∙ Data retention criteria: they will be kept for the time necessary to manage your request to send information or until you exercise any of your rights.
When it is no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the pseudonymization of the data and considering a maximum of two years as long as you do not notify us otherwise or exercise your rights.
∙ Recipients: they will not be transferred to any third party except with your consent.
∙ Rights that assist the User:
d) Right to withdraw consent at any time.
e) Right to oppose and to the portability of personal data. Right of access, rectification and deletion of your data and the limitation or opposition to its treatment.
f) Right to file a claim with the Control Authority if you have not obtained satisfaction in the exercise of your rights, in this case, with the Spanish Data Protection Agency http://www.agpd.es
You can exercise these rights by sending an email or postal mail, both with a photocopy of the DNI or document proving the identity of the owner, incorporated or attached: ∙ Postal address: Calle Olivos, 43 (28971 – Griñón) of Madrid
∙ Email: info@hugobonsai.com
7. PRIVACY POLICY – USER REGISTRATION FORM / MY ACCOUNT
HUGO BONSAI is responsible for the processing of the User's personal data, which is why it provides the following processing information:
∙ What data do we process?
Within the framework of executing the purchase contract, we will request the following information according to: first and last name, username / display name, email address, you can customize your password, billing address (including city, province, postal code and country). You can also enter a different delivery address.
∙ End of treatment: creation of a user account to send campaigns, announcements, communications, special promotions and personalized events for having an account and being a registered user with HUGO BONSAI, as well as facilitating the purchase process that links us with you, attend to and facilitate access to information of interest to you, as well as respond to your requests. In addition, we apply the legitimate interest to carry out the necessary checks to prevent and detect fraud when a purchase is made on our page.
∙ Legitimation: by checking the acceptance box, you are giving your consent for your data to be processed in accordance with the purposes of this form described in this privacy policy. ∙ Data retention criteria: they will be kept for the time necessary to manage your purchase, including the deadlines for returns, cancellations and withdrawal.
When it is no longer necessary for this purpose, they will be deleted with adequate security measures to guarantee the pseudonymization of the data and considering a maximum of two years as long as you do not notify us otherwise or exercise your rights.
∙ Recipients: they will not be transferred to any third party except with your consent.
∙ Rights that assist the User:
g) Right to withdraw consent at any time.
h) Right to oppose and to the portability of personal data. Right of access, rectification and deletion of your data and the limitation or opposition to its treatment.
i) Right to file a claim with the Control Authority if you have not obtained satisfaction in the exercise of your rights, in this case, with the Spanish Data Protection Agency http://www.agpd.es
You can exercise these rights by sending an email or postal mail, both with a photocopy of the DNI or document proving the identity of the owner, incorporated or attached: ∙ Postal address: Calle Olivos, 43 (28971 – Griñón) of Madrid
∙ Email: info@hugobonsai.com
8. TIME OF CONSERVATION OF THE INFORMATION.
The personal data provided by the user for the provision of a service will be kept for the duration of the commercial relationship or during the years necessary to comply with legal obligations. The data provided by the user in forms or requests for information or services will be kept for a period of two years from and from the last confirmation of interest made by the User or until they exercise their rights.
8.1. What must you guarantee us when providing your personal data?
The user guarantees that the data provided is true, exact, complete and up-to-date, being responsible for any direct or indirect damage or loss that may be caused as a result of breach of such obligation.
In the event that the user provides data belonging to a third party, he guarantees that he has informed said third party of all the aspects contained in this Privacy Policy and obtained his consent to provide us with his data for the purpose of treatment in question. All this, prior to the provision of data from a third party through any of our web pages.
HUGO BONSAI informs you that, to provide your personal data, in any way, through our website, you must be of legal age. The user who provides data to HUGO BONSAI through this web page declares and guarantees to be of legal age, taking full responsibility for said declaration.
8.2. What rights do I have regarding the personal data that I have provided to HUGO BONSAI? We remind you that, at any time, you can exercise the following rights over your personal data:
a) Access. You have the right to access your information to find out what specific personal data we are processing.
b) Rectification. In certain circumstances, you have the right to rectify inaccurate personal data that we are processing.
c) Deletion. In certain circumstances, you have the right to request the deletion of personal data that you do not want us to continue processing.
d) Opposition. In certain circumstances, and for reasons related to your particular situation, you have the right to oppose our processing of your personal data, in which case we will keep them blocked during the period set to meet legal obligations.
e) Limitation of treatment. In certain circumstances, you have the right to request the limitation of the processing of your data to those specific purposes that you wish.
f) Portability. In certain circumstances, you have the right to receive the personal data that you have provided us, in a structured, commonly used and machine-readable format, and that we transmit them to another data controller other than HUGO BONSAI
To exercise any of them, you must proceed to send a written communication to HUGO BONSAI by email or by letter in which you attach a copy of your DNI/TIE/Passport.
8.3. Do I have the right to withdraw the consent I have given for the processing of my data? Yes, at any time, you can withdraw the consent you have given us without affecting the legality of the treatment. To do this, you will only have to send a communication using either of the two methods described in the Privacy Policy.
a) In the collection and processing of personal data, adequate security measures have been adopted to prevent loss, unauthorized access or manipulation thereof, in accordance with the provisions of Royal Decree 1720/2007 of December 21.
b) HUGO BONSAI undertakes to protect the confidential information to which it has access. c) The data provided by users will not be transferred to third parties, unless there is a legal obligation. d) HUGO BONSAI will not use in any case the personal data that the User puts at his disposal.
willingness to provide services other than those referred to in this document or, where appropriate, to achieve their own utility or other than that authorized by the owner of said data.
e) We inform you that we will not carry out international data transfer.
f) The User certifies that he is over 14 years of age and therefore has the necessary legal capacity to provide consent regarding the processing of his personal data and all of this, in accordance with the provisions of this Privacy Policy. Privacy.
g) The User can, at any time, exercise the rights of access, rectification, cancellation, opposition or revocation of the previously granted consent on the processing of their personal data, by sending HUGO BONSAI a duly signed letter to our postal address, indicated above, where your contact information is clearly stated, which must be accompanied by a photocopy of your ID / NIF or document that proves your identity.
h) Likewise, we inform you that you have the right to file a claim with the control authority, the Spanish Agency for Data Protection, either through its electronic office or at your address at Calle Jorge Juan No. 6, (28001) in Madrid.
i) The User authorizes the processing of the personal data provided, in the terms indicated above. To do this, you need to press the "Send form" button that is located after the data collection form.